Residential Care

Abbeyfield Mortlake provides Private or Funded permanent and respite care at the Mortlake Residential Facility.

To be eligible for funded services you will require a mandatory assessment which is carried out by the aged care assessment team/service.

This assessment is conducted to establish if you will be High or Low care.

If you need assistance or more information on this assessment please contact the friendly team at Abbeyfield Mortlake.

A special feature at Abbeyfield Mortlake is that each resident has their own personal ensuite off their bedroom. We encourage residents to make these bedrooms their own.


At Abbeyfield we offer permanent care to people who are no longer able to live unsupported on their own.

We offer a range of services to suit High and Low level care and as your needs change we will continue to support you by adapting the care we provide.

This helps minimise disruption and provides peace of mind for you and your family.

Also, when you become a resident at Abbeyfield Mortlake you will have access to our in-house dietician, physiotherapist, speech therapist, diabetic educator and hearing specialist as well as daily activities and regular bus trips.


At Abbeyfield Mortlake, we have a small 8 bed dementia specific unit which we call the “The Mews”.

Within this secure unit each resident has their own bedroom with an ensuite bathroom. We encourage families to make these bedrooms their own by furnishing the rooms with as many familiar items as possible from home.

Within the Mews we use a program called Montessori for dementia. This is a frame work for realising the vision of independence, high self-esteem and a promising future for people living with dementia.

We do this by encouraging the residents to treat the area like their own home. So when you enter you will often see the ladies busily sweeping the floor, dusting, folding napkins and the men sorting screws, nuts and bolts. These small jobs help promote a sense of self worth and make the resident feel at home in the environment just like they did in their own homes.

We are also lucky to have double doors that we open up into a lovely secure garden area for the nice days. There is a path for walking and a veggie garden for the residents to grow their own food which are then turned into delicious meals.


Respite care (also known as ‘short-term care’) is a form of support for you and your carer.

It gives your carer the opportunity to attend to everyday activities or go on holidays while ensuring your needs are supported.

Support such as regular respite care may mean your carer can continue in caring for you longer.

Respite care is available to support you and your working carer or assist your carer if they want to continue working or re-enter the workforce.

If you need emergency respite care, phone your local Commonwealth Respite and Carelink Centre on 1800 052 222 during business hours or 1800 059 059 outside business hours.

please feel welcome to contact Abbeyfield Mortlake directly on 03 5599 2901 to discuss your needs.

Abbeyfield Mortlake is able to also provide private (unfunded) respite which is for people who are not approved for respite care funding from Department of Social Services.

If you are unsure, please give us a call to discuss.

Day Respite

Day respite is a program that offers us to care for your loved one whilst you have appointments or just need a break from the stresses of caring.

We  currently offer Day Respite on a Tuesday, Wednesday and Thursday between 9am and 4pm.

If you would like further information contact us to discuss.